The 24/7 Missed-Call
Capture & Booking Agent.
Answers every call your crew misses, triages it like a roofer, and books the job before the homeowner calls the next contractor.
Catches every call your crew misses
After-hours, storm surge, crew on a tear-off —the agent answers. No voicemail black hole.
Texts back in under 60 seconds
Instant text: "Hey — sorry we missed you. I'm the dispatcher for [Your Co]. What's going on with your roof?"
Triages like a seasoned dispatcher
Leak emergency vs. routine quote. Storm vs. wear. Insurance vs. cash. Tagged right, every time.
Books real slots on your calendar
Qualified homeowners get windows you control. Bookings drop into your dispatch board.
Logs into AccuLynx / JobNimbus
Creates contact. Drops call notes. Applies the right tag. Routes to the right rep. Nothing re-typed.
Human eyes on every conversation
Weird claim? Angry homeowner? Pricing curveball? Flagged, corrected, fed back same day.
Watch the Agent Work.
Real conversation flow. Actual triage logic. Scripts tuned to your shop.
Storm Mode — Included at No Surcharge
The Switch You Flip When a Hail Event Hits.
Normal day: the system handles routine missed calls. Storm hits: you (or we) flip Storm Mode on and the entire playbook shifts — any mention of storm, hail, wind, tree, or tarp is treated as critical, forced to human review, and the first three questions are always the same: active interior leak right now? Homeowner's insurance? Emergency tarp today?
Storm/hail/wind/tarp → critical-priority, every time
Hot leads go to your review queue before anything sends
Active leak? Insurance? Emergency tarp today?
Manual storm switch is live now. Automatic surge-detection (triggers when call volume spikes past your threshold) is coming. Either way — Storm Mode is included in every plan. No surcharge, no storm-season fees.
Clear Scope. Fixed Window. Real Numbers.
Discovery of your call flow, CRM, and triage rules
Custom scripts tuned to your services, pricing, service area
Integration with phone system + CRM (AccuLynx, JobNimbus)
Calendar connection —bookings drop into dispatch
Storm Mode included — surge triage, 3 storm questions, human escalation
Weekly voicemail from Kylie with real numbers
Human review of every agent conversation
Clear success metric agreed on day one — no job booked? No charge