Terms of Service

We provide a 24/7 call-answering and lead-follow-up service built for roofing companies. We answer missed calls and texts, qualify leads, follow up on cold estimates, and book jobs — with a real person reviewing every message before it’s sent. The exact scope is set in your signed agreement.

You are responsible for the lawfulness of the contacts and lists you ask us to work. Specifically, you confirm that:

• Any phone numbers or leads you provide were obtained lawfully and you have the right to contact them.
• You have the consent required under the TCPA, CAN-SPAM, and applicable state law before we message your contacts on your behalf.
• The information you give us (services, pricing, service area, scripts) is accurate.
• You'll keep your account credentials secure and use the service only for lawful roofing-business purposes.

Messaging law is strict. You and we both follow STOP/HELP handling, quiet hours, and the consent practices in our SMS & Messaging Policy. You are the “sender” of record for messages to your leads; we operate the system that helps you send them compliantly. If you ask us to contact a list you can’t show lawful consent for, we may decline.

Don’t use the service to send spam, harass anyone, contact numbers on a do-not-call basis without an exemption, misrepresent who you are, or break any law. We can suspend service for misuse that creates legal risk for you, us, or homeowners.

Pricing is described on our Pricing page and fixed in your signed agreement. Our standard entry is a free two-week proof pilot; if it doesn’t book you a job, you owe nothing. Paid plans are month-to-month with no long-term lock-in.

You can cancel any time on the terms in your agreement. Fees already earned are non-refundable except where we’ve said otherwise (like the refundable setup fee).

We work hard to recover leads and book jobs, but we can’t guarantee a specific number of jobs, revenue, or outcomes — too much depends on your market, pricing, crews, and how fast you close. The service is provided “as is” without warranties beyond those required by law.

To the fullest extent allowed by law, we are not liable for indirect, incidental, or consequential damages (like lost profits). Our total liability for any claim is limited to the fees you paid us in the three months before the claim arose. Nothing here limits liability that can’t legally be limited.

You agree to cover us for claims that arise from data or lists you provided, contacts you told us to make, or your breach of these terms or applicable law — including TCPA claims tied to consent you represented you had. This is mirrored in your Contractor Service Agreement.

These terms are governed by the laws of the state in which Lead Revival Co is organized, without regard to conflict-of-law rules. Your attorney should confirm the correct governing-law and venue clause for your situation before go-live.

We may update these terms; we’ll change the date above and notify active clients of material changes. Continued use after an update means you accept it.